Updated 17 June 2025

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Ave Maria Coaching LTD (“us”, “we”, or “our”) operates the Ave Maria Coaching website (the “Service”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

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We will not use or share your information with anyone except as described in this Privacy Policy.

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We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

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Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at Terms & Conditions | Ave Maria Coaching

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Principles of Data Processing

In handling your personal data, we adhere to the following principles:

Lawfulness, fairness, and transparency: We only process personal data when legally permitted, ensuring transparency about how and why we use it.

Purpose limitation: Your data is collected for specific, legitimate purposes and is not processed in a manner incompatible with those purposes.
Data minimisation: We only collect the necessary data required for our activities.
Accuracy: We ensure your data is accurate and up to date.
Storage limitation: Data is retained only for as long as necessary.

Integrity and confidentiality: Data is retained only for as long as necessary.

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Personal Data Collected

You are not required to provide personal data to browse our website. However, we may collect personal data when you interact with us, such as:

Contacting us via email or website forms.
Subscribing to our newsletter or event updates.
Making donations or payments.
Registering for a service or event

 

Information Collection and Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

• Name

• Email address

 

Types of data collected
We may collect and process the following categories of personal data:

Identifying Information: Name, surname, date of birth, nationality, gender.
Contact Information: Email address, phone number, postal address.
Financial Information: Donation/payment details (handled securely by third-party payment processors).
Technical Data: IP address, browser type, and website interaction (via cookies).

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How We Use Your Data

We process your personal data for the following purposes:

To manage service and event registrations: Including coaching packages and events you register for
To ensure health and safety: Particularly regarding medical and emergency information for event participants.
To communicate with you: Responding to inquiries, sending newsletters, and providing updates about our activities.
To process donations and payments: Using secure third-party payment providers.
To comply with legal obligations: Including safeguarding, health, and public safety requirements.
To improve our website: Using analytics and cookies to enhance user experience.

 

Your data will never be used for automated decision-making or profiling.

 

Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases to process your personal data:

Your consent: When you subscribe to our communications or voluntarily provide personal data.
Performance of a contract: When signing up for a coaching package or processing event registrations or donations.
Legal obligation: To comply with legal and regulatory requirements.
Legitimate interests: For organisational management, outreach, and event administration (without overriding your rights).

 

Data Retention

We retain personal data only for as long as necessary to fulfil its intended purpose:

General personal data: Retained for up to three years after the last interaction with OLC-UK unless otherwise required by law.
Event participant data: Deleted within three years after the event or service, unless required for safeguarding or health reasons.
Medical data: Automatically deleted after three years from the pilgrimage end date.
Subscription data: Retained until you opt out.

 

Sharing and Disclosure of Data

We do not sell, rent, or trade personal data. However, we may share data with:

Public Authorities – Deleted within three years after the service or event, unless required for safeguarding or health reasons.
Third-party service providers – Such as secure payment processors (e.g., PayPal, Stripe) and email communication platforms.

All third parties are contractually required to comply with UK GDPR and maintain data confidentiality.

 

Data Security Measures

We implement appropriate technical and organisational measures to protect personal data, including:

Encryption and access control to prevent unauthorised access.
Regular security audits to assess vulnerabilities.
Secure hosting with GDPR-compliant providers.
While we take all necessary precautions, no online data transmission is entirely risk-free.

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Your Rights Under UK GDPR

Under UK GDPR, you have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request corrections to inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data when no longer necessary.
Right to Restrict Processing: Limit the use of your data in certain circumstances.
Right to Data Portability: Request transfer of your data to another organisation.
Right to Object: Object to processing based on legitimate interests.
Right to Withdraw Consent: If processing is based on consent, you may withdraw it at any time.

 

To exercise these rights, email us at carol@avemariacoaching.com, providing proof of identity.

 

If you believe your data is being processed unlawfully, you can lodge a complaint with the UK Information Commissioner’s Office (ICO) at https://ico.org.uk/.

 

Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

 

Cookies and website tracking

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

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Social Media and External Links

If you follow us on social media, your data will be processed according to the respective platform’s privacy policies. Our website may also contain links to external sites, which we do not control.

 

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

 

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

 

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

 

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

 

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

 

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

 

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

 

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena.

 

Changes to This Privacy Policy

We may update this Privacy Policy to reflect legal changes or improvements. The latest version will always be available on our website.

 

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We may update this Privacy Policy to reflect legal changes or improvements. The latest version will always be available on our website.

 

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us at carol@avemariacoaching.com

 

© 2025 Ave Maria Coaching, LTD